🐾 Setting the Standard in Asheville Professional Pet Care

Raising the Bar for Professional Pet Care

At Auntie M Pet Care, our mission has always been to advocate for the health and happiness of the pets in our care while being a trustworthy, knowledgeable resource for their humans.

Now, we’re proud to share that our commitment officially aligns with the Global Standards for Professional Pet Sitting and Dog Walking Businesses from Pet Sitters International (PSI), the world’s leading organization for professional pet care providers.

We’re thrilled that PSI created these new standards for professional pet care providers. In an industry that has been largely unregulated, there’s now a clear framework to guide ethical, responsible, and professional practices, and to help businesses like ours continue improving year after year.

Why This Matters for You and Your Pets

When you choose Auntie M Pet Care, you’re not just hiring a sitter, walker, or trainer, you’re choosing a partner in your pet’s wellbeing.

It means your pets are cared for by educated, experienced, insured professionals who operate with integrity and compassion.
It means your home and personal information are protected and secure.
It means you have a pet care team that’s supported by systems, accountability, and ongoing education, so you can truly have peace of mind when you’re away.

5 Things You May Not Know We Do Behind the Scenes

1. Every team member is pet first aid and CPR certified and continually educated.

Our sitters, walkers, and trainers receive hands-on training and ongoing education in pet behavior, health, and safety. Because when it comes to your pets, we believe learning never stops.

2. We have an on-call and backup system to ensure your pets are always cared for, even when the unpredictable happens.

Life can throw curveballs and we plan for that. Our emergency backup and on-call systems ensure every pet receives the care they’re scheduled for, no matter what and no matter the time of day.

3. We maintain professional relationships and partnerships with other local pet care businesses.

We believe in collaboration over competition. By partnering with other trusted Asheville-area pet professionals, we help strengthen the standards of care across our entire community and provide our clients with trusted referrals and resources when they need them.

4. We’re proud to be leaders in the local pet care industry.

Our owner and founder, Mary Beth Benton, serves as the Vice President of the Asheville Area Professional Pet Sitters Association, helping shape best practices and promote professionalism, collaboration, and education in the local pet care industry.

5. We invest in professional business operations and coaching.

Behind every great pet care company is a strong foundation. Auntie M Pet Care works with a pet industry specific bookkeeper, a local CPA and tax advisor, and receives ongoing business coaching to ensure our operations are ethical, sustainable, and transparent.

Our Commitment to Excellence

Following PSI’s Global Standards isn’t just about compliance, it’s about who we are.

We’re proud to lead with integrity, compassion, and professionalism, and to set a standard for what trustworthy, ethical pet care can look like in our community.

We’re grateful to every client who trusts us with their beloved pets, and we’re honored to be part of setting a higher bar for pet care in Asheville and beyond.

🐾 With gratitude,
The Auntie M Pet Care Team

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The Tail End: August